Data Protection and Privacy Notice

 

 

This privacy policy sets out how Rural Retro uses and protects any information that you give Rural Retro when you use this website.

Rural Retro is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Rural Retro may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

How do we collect information from you?

We collect information about you when you visit our website, make a purchase make a  request to be added to my mailing list via completion of a form on my website, or contact me via direct email or telephone.  

What We collect

We may collect the following information:

your name

contact information such as your email address or a telephone number

IP address or country location

I  use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do  this to find out things such as the number of visitors to the various parts of the site and improve use of my website. This information is only processed in a way which does not identify anyone. Any data collected via this method is automatically deleted after 14 months.

Rural Retro has no access to any of your financial information. All payments for orders are handled externally to Rural Retro via the secure Paypal service. You can view the privacy policy that applies to transactions on Paypay here

What we do with the information we gather

The information we collect from you is used to:

Take and fulfill customer orders.

Contact you to fullfill any enquiry you have made.

Only disclosed to third-parties for delivery purposes.

I  may occasionally  email you about new products,  or other information which I  think you may find interesting if you have given me  your permission to do so via the tick box options displayed on any form you complete via my website. You can unsubscribe to receiving  emails at any time by  contacting me via email.

I  use a trusted third party IT service provider located within the European Union to provide a website hosting service. 

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide  may be transferred to countries outside the European Union. This may happen in the event my IT service provider servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK, however have been verified by my website hosting  provider to ensure that they are compliant with the European Union’s General Data Protection Regulation (GDPR) . By submitting your personal data, you’re agreeing to this type of transfer, storing or processing. 

Rural Retro products can also be purchased via Etsy. You can view the privacy policy applicable if you choose to make a purchase on Etsy here: https://www.etsy.com/uk/legal/privacy/?ref=ftr

 Security precautions in place to protect the loss, misuse or alteration of your information  

Any information you enter on this website such as completion of a form for a workshop booking is protected by SSL encryption, however no information transmitted over the internet can be guaranteed to be 100% secure.  As a result, while I strive to protect your personal information, I cannot guarantee the security of any information you transmit to me, and you do so at your own risk. Once I receive your information, I make my best effort to ensure its security on my  systems.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.

How this website uses cookies

This website uses "Google Analytics" first party cookies that allows completely anonymous data about web page traffic to be collected to enable this website and your experience to be improved. This website also uses essential cookies to enable you to navigate pages and correctly display information. By using this website you agree that these types of cookies can be placed on your device. 

To opt out of being tracked by Google Analytics on your browser across all websites click here .

If  you make a purchase directly from me, I use paypal to process your payment.  To read information on the cookies that Paypal use click here.

Browser settings

Your browser of choice such as IE, firefox, chrome and safari may use additional settings to gather and remember information about your preferences when visiting websites to tailor your internet experience. You should refer to your chosen browsers privacy settings and policies to restrict information you wish to share as these are not governed by this privacy policy.

Links to other websites

This website may contain links to enable you to visit other websites of interest easily, such as my social media profiles hosted on twitter etc. Depending upon your settings,  clicking on these sites may involve 3rd party cookies to improve your sharing and viewing experience . However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information & Data Protection

I do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment for delivery purposes or are required by law to do so.

You may choose to restrict the collection or use of your personal information in the following way:

If you have previously agreed to me using your personal information for occassional email purposes, you may change your mind at any time by writing to or emailing me using the "contact me" form.

Your rights in relation to your personal data include: 

The right of access

You have the right to know exactly what information we hold about you and how we process it. 

The right of rectification

You have the right to have your personal data rectified if it is incorrect or incomplete.

The right to be forgotten

You have the right to have your personal data removed or deleted without a specific reason for doing so. This is also known as ‘the right to erasure’. 

The right to restrict processing

An individual's right to block or suppress processing of their personal data. You have the right to block your personal data from being processed.

The right to data portability 

You have the right to request the personal data we hold about you for your own use.

You may request details of personal information I hold about you, or ask for it to be amended or removed at any time.  If you would like a copy of the information held on you please write to me at the contact address detailed on this website.

This policy was last updated: May 2018